Legal Documents

Co999 Terms and Conditions — Please read before use

Please read these Terms & Conditions carefully before using the co999 platform. This document covers all rules relating to accounts, bonuses, payments, responsible gaming, and general platform use.

Last Updated: January 2026
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Important: By registering on co999 or using the platform, you automatically agree to these Terms & Conditions. co999 is available to users aged 18 and above only.

Key Highlights of the Terms & Conditions

The co999 Terms & Conditions are built on six core principles.

Account Register

Only users aged 18 and above may register. Each person may hold only one account. Providing accurate information during registration is mandatory.

Bonuses & Promotions

Welcome bonuses, cashback, and other offers are subject to specific wagering requirements. Misuse of bonuses may result in account suspension.

Payments & Withdrawals

Secure transactions via bKash, Nagad, and Rocket. Identity verification may be required for withdrawals.

Responsible Gaming

Co999 is committed to responsible gaming. Deposit limits, self-exclusion, and cooling-off period options are all available on the platform.

Privacy & Security

Your personal information and financial data are fully protected. No data is shared with third parties.

Prohibited Activities

Fraud, money laundering, and platform abuse are strictly prohibited. Violations may result in permanent account closure.

1 Introduction & Eligibility

These Terms & Conditions ("Terms") apply to the use of the co999 platform and all its services. Visiting the co999 website, creating an account, or playing any game constitutes your full acceptance of these Terms.

Co999 reserves the right to update these Terms & Conditions at any time. When changes are made, a notice will be posted on the platform, and the updated terms will automatically apply the next time you log in.

Co999 only 18 years of age or older for adults only. Registration or use of the platform by minors is strictly prohibited. We may request identity verification at any time to confirm age.

2 Account Registration & Management

2.1 Registration Terms

To create an account with co999, you must meet the following requirements:

  • You must be at least 18 years of age.
  • All information provided during registration must be truthful and accurate.
  • Each individual may hold only one account — if multiple accounts belonging to the same person are detected, all associated accounts may be suspended.
  • Keeping your password confidential is your responsibility; allowing others to access your account is strictly prohibited.

2.2 Account Verification (KYC)

Co999 follows a KYC (Know Your Customer) process to ensure security and prevent fraud. Before making a withdrawal, or for transactions above a certain amount, you may be required to submit one of the following identity documents:

  • National Identity Card (NID)
  • Passport
  • Driving License
  • Bank Account or Mobile Banking Statement

If KYC verification is not completed, co999 reserves the right to delay or suspend the withdrawal process. Failure to provide accurate information, or submitting false details, may result in account closure.

3 Deposit, Withdrawal & Payment Policy

3.1 Deposit Policy

Deposits on co999 can be made via bKash, Nagad, Rocket, and bank transfer. Funds are usually credited to your account instantly. A minimum deposit amount applies and is detailed on the promotions page.

Co999 does not charge any hidden fees on deposits. However, payment gateways may apply their own charges, which are beyond co999's control.

3.2 Withdrawal Policy

Withdrawals from co999 are typically processed within 5 to 15 minutes. However, processing may take longer in the following situations:

  • While KYC Verification Is in Progress
  • When additional security verification is required for large withdrawals
  • While an investigation into suspicious activity is ongoing
  • Due to a technical issue with banking or a payment gateway

Withdrawals may only be made via the same payment method used for the deposit, unless co999 grants explicit approval otherwise.

Bonus balance cannot be withdrawn directly. You must meet the applicable wagering requirements before a bonus can be withdrawn. Full details are available on the promotions page.

Payment Methods Deposit Timeframe Withdrawal Timeframe Status
bKash Instant 5–15 minutes Active
Nagad Instant 5–15 minutes Active
Rocket Instant 10–30 minutes Active
Bank Transfer 1–3 hours 1–24 hours Conditional

4 Bonus & Promotion Terms

Co999 offers welcome bonuses, deposit bonuses, cashback, free spins, and referral bonuses from time to time. Each bonus comes with its own specific terms and conditions.

4.1 Wagering Requirements

After receiving a bonus, you must place a specified amount in wagers before withdrawing — this is called the wagering requirement. For example, a BDT 1,000 bonus with a 10x wagering requirement means you need to place BDT 10,000 in total bets.

  • A time limit may apply for meeting wagering requirements.
  • Certain games may not count toward bonus wagering requirements.
  • Bonuses may only be used on games approved by co999.
  • Claiming the same bonus more than once is strictly prohibited.

4.2 Reasons for Bonus Cancellation

Co999 reserves the right to cancel bonuses in the following situations:

  • If bonus abuse is attempted through fake or multiple accounts.
  • If bonus terms and conditions are violated.
  • If a bonus is obtained by exploiting a system error or bug.
  • If identity verification fails.

Co999 has a zero-tolerance policy for bonus abuse. If evidence of bonus misuse is found, all deposited funds and winnings may be forfeited.

5 Gaming Rules & Fairness

All games on co999 use internationally certified RNG (Random Number Generator) technology, ensuring every outcome is completely random and unbiased. No game result is predetermined.

5.1 Finality of Game Results

Game results recorded on co999's servers are final. If a game is interrupted due to a technical issue, co999 will review the server logs to determine the correct outcome.

5.2 Prohibited Activities

The following activities are strictly prohibited on the co999 platform:

  • Using software bots or automated tools to play games.
  • Exploiting game glitches or bugs.
  • Attempting to collude with other members to influence game outcomes.
  • Using the platform for money laundering purposes.
  • Attempting to hack or breach system security.

6 Responsible Gaming Policy

Co999 believes gaming should be a source of entertainment — never a burden. That's why we encourage every member to play responsibly.

6.1 Responsible Gaming Tools

The following tools are available on the co999 platform:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Loss Limit: Set a limit on how much you can lose within a given period.
  • Session Limit: Set a maximum duration for each gaming session.
  • Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
  • Self-Exclusion: Permanently close your account for an extended break.

To learn more about Responsible Gaming, visit our Responsible Gaming View page.

7 Privacy & Data Protection

Co999 takes the protection of your personal information extremely seriously. Your name, mobile number, payment details, and gaming history are never sold or shared with any third party. To learn more, please visit our Privacy Policy read.

7.1 Purpose of Data Collection

  • Account verification and security assurance.
  • Processing the transaction.
  • Meeting legal and compliance obligations.
  • Improving the quality of the platform.

8 Account Suspension & Closure Policy

Co999 reserves the right to temporarily or permanently close any account for the following reasons:

  • Violation of these Terms & Conditions.
  • If evidence of fraud or deception is found.
  • Operating multiple accounts.
  • If registration is completed using false information.
  • At the direction of a legal or regulatory authority.

Upon account closure, co999 reserves the right to cancel all bonus balances. However, the return of any verified real-money deposit balance will be reviewed on a case-by-case basis.

9 Limitation of Liability

Co999 is not liable for the following:

  • If a game is interrupted due to loss of internet connection.
  • When a transaction is delayed due to a technical issue on a third-party payment gateway.
  • If a member suffers a loss due to an issue with their own device or software.
  • Losses resulting from unauthorized third-party access to your account.

10 Dispute Resolution

If a dispute arises between co999 and a member, please contact our customer support team first. We always aim to resolve issues through open communication.

If an issue cannot be resolved through customer support, co999 will arrange for dispute resolution through an independent mediation body. In all disputes, co999's server logs will be treated as the definitive evidence.

Frequently Asked Questions

No. Each person may hold only one account at co999. If multiple accounts are found belonging to the same person, all accounts may be permanently closed and all bonuses will be forfeited.

No, bonus balance cannot be withdrawn directly. To withdraw a bonus, you must meet the required wagering conditions. Each bonus has its own wagering requirement, which is stated on the promotions page.

KYC verification is essential for platform security. It helps prevent fraud, blocks underage registrations, and ensures legal compliance. Completing KYC is mandatory before making large withdrawals.

If an account is closed due to a breach of Terms & Conditions, co999 will cancel all bonuses. The return of any verified real-money deposit balance will be reviewed following an investigation. Each case is decided on an individual basis.

Yes. If co999 updates its Terms and Conditions, a notice will be posted on the platform and, where necessary, communicated via email or SMS. Continued use of the platform after any such changes will be considered acceptance of the revised terms.

Play by the rules, Win Safely

Following the co999 Terms & Conditions keeps your account safe at all times. Register now and enjoy a 100% welcome bonus.

For 18+ only. Please play responsibly.

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