Co999 believes gaming is a form of entertainment. Our goal is to keep your experience safe, controlled, and enjoyable. Following responsible play principles ensures gaming stays fun for the long term.
To support responsible play, co999 has several dedicated tools available that are entirely in your control.
You can set your own maximum daily, weekly, and monthly deposit limits. Once set, a limit takes effect immediately, and any increase requires a 72-hour waiting period.
Automatic session reminders are sent after a set period of time. You can also set a maximum gaming session length — once reached, co999 will suggest taking a break.
You can temporarily or permanently close your account at any time. Options range from 24 hours to a permanent closure.
You can view a clear breakdown of your total deposits, withdrawals, and net profit or loss. This transparency helps you make informed decisions.
Co999 follows a strict age verification process at registration. Any account identified as belonging to a minor is closed immediately.
If you feel your gaming is getting out of control, the co999 Bengali support team is always ready to help. All advice is given in strict confidence.
Responsible play means keeping gaming a healthy part of your life — where you stay in control, not the game. At co999, we believe gaming can be enjoyed when it is done in moderation, within a set budget, and with the right mindset.
Many people see gaming purely as a way to make money — but that mindset is where problems begin. co999 is always clear about this: gaming is entertainment first. Winning is possible, but so is losing. Only play with money you can afford to lose without it affecting your daily life.
Core Principle: Gaming is healthy when it is enjoyable. The moment it starts to feel compulsive or like an attempt to recover losses, it is time to take a break.
Gaming addiction rarely appears overnight — it develops gradually. co999 wants you to recognize the warning signs early and seek help when needed. Ask yourself the following questions:
Are you spending more than your budget on gaming and hiding it?
After a loss, are you placing larger bets telling yourself you will win it back?
Have you tried to stop gaming but found you cannot?
Are you prioritizing gaming over family, friends, or work?
Do you feel restless, irritable, or anxious when you cannot game?
Are you gaming with borrowed money or funds you cannot afford to lose?
If you answered yes to two or more of the questions above, please contact co999 support or take a voluntary break. This is not a sign of weakness — it takes courage.
The most effective way to play responsibly at co999 is to set your personal limits in advance. The different types of limits are detailed below:
| Limit Type | What It Controls | Takes Effect | To make changes |
|---|---|---|---|
| Daily Deposit Limit | Maximum daily deposit limit in BDT | Instant | After 24 hours |
| Weekly Deposit Limit | Maximum total weekly deposit | Instant | After 72 hours |
| Monthly Deposit Limit | Maximum total monthly deposit | Instant | After 30 days |
| Session Time Limit | Maximum Session Duration | Instant | After 24 hours |
| Loss Limit | Auto-stop when losses reach a set amount | Instant | After 72 hours |
Co999 offers three types of break options that you can activate yourself, without needing to contact support.
Ideal for a temporary pause. During this time your account remains active but you cannot access any games. It resumes automatically once the period ends.
For extended breaks. All promotional communications are paused during this period. To resume after the break ends, you will need to contact co999 support.
If you feel you never want to game again, you can request a permanent account closure. This is irreversible and all data will be deleted.
Co999 always recommends following these core guidelines. These responsible play principles will help keep your gaming experience enjoyable over the long term.
Keep in Mind: Responsible play is more than following rules — it is a mindset. co999 wants to help you enjoy gaming with the right perspective.
Co999 takes a firm stance against underage gaming. Our age verification process operates across multiple layers, and any suspicious account is reviewed immediately.
If there are minors in your household, take the following steps:
Zero Tolerance: There is no place for minors at co999. If an account is found to belong to someone under 18, it will be permanently closed and all balances will be forfeited.
Gaming addiction is a recognized mental health condition. There is no shame in it. Seeking help is a sign of strength. co999 is always ready to point you in the right direction.
If you feel your gaming is getting out of control, don't wait — reach out to the co999 support team right away. Our trained support staff will listen, understand your situation, and assist you with complete confidentiality.
We make this commitment — your wellbeing matters more to us than our business. We will never encourage anyone who is struggling with a gaming problem. co999 will stand by you as a responsible platform.
If you feel you're losing control of your gaming, contact co999 support. We provide assistance with full confidentiality.
Gaming at co999 is about more than just winning — it is a safe, controlled entertainment experience. Join today and enjoy gaming the responsible way.